Q:
About your Post-Katrina Tour: don't you have mixed feelings
about this being voyeurism to gawk at others' misery?
A: No, this is done in a very sensitive manner. Several of
our guides are themselves from Chalmette and have lost everything
they owned... This tour is not a safari through misery, nor is
it a joy ride at the expense of ruined home-owners, our purpose
and our mission is to show and explain to as many people as we
can exactly what happened to us here in New Orleans, August 2005,
where and why the levees breached, and how they should be fixed...We
ask every passenger to please get
1) their friends to come as tourists to visit New Orleans' still
beautiful historical areas
2) their elected officials to do the right thing in Washington
in order for us to be better prepared in the future, as well as
to be able to repair our devastated city.
Q:
How often do your tours go out?
A: We work 7 days a week, we go any day we reach the designated
minimum number of participants needed for each tour.
Q: Where do you pick up?
A: We can pick up in New Orleans at any
hotel, Bed & Breakfast, private residence or restaurant downtown,
uptown (close to St. Charles Ave.), in (or close to) the French
Quarter, and on the Westbank. We do not pick up by the airport,
in New Orleans East, in Slidell, or on the North Shore.
Q: Where do you drop off?
A: Same places we pick up.
Q: What time and place will we be picked up?
A: We will give you an exact pick up time
and meeting place when your tour is confirmed.
Q: How can we pay?
A: Our drivers accept cash, travelers
checks, Visa, MasterCard, AMEX or Discover.
Q: Do you require a credit card guarantee?
A: Yes, we do require a credit card to
hold your seats once the tour is confirmed. This is just a guarantee,
you can pay the driver directly with a credit card or other accepted form of payment.
Q: Is the tip included, and what is customary?
A: No, it is not. Usually a ten to fifteen
percent gratuity is welcome when the driver/guide meets or exceeds
your expectations.
Q: Do you give any AAA or Senior Citizen Discounts?
A: No, but we offer a 10% discount to active military personnel and we do promise you a great tour!
Q: What if I have a special need?
A: Please tell us if you have any special
needs, diet or disability, so we can better accommodate you.
Q: Can we do a morning tour and an afternoon tour on the same day?
A: Yes, we would drop you off first from
the morning tour to get a quick bite to eat, and you can arrange
with your driver a pick up time and place for the afternoon tour.
Q: What if it rains, is the tour canceled?
A: We never cancel a tour once it is confirmed!
We go rain or shine, unless there is a hurricane or flood! We have
golf umbrellas on board for those who forget to bring their own.
In case of lightning, the Airboat tour may be shortened, postponed,
or replaced with the Cajun Bayou tour because it is a covered boat.
Q: Are your vans wheelchair accessible?
A: We do not have a lift, however we can
take folding (collapsible) wheelchairs. We can take up to two
wheelchairs at a time. They would need to fit between the end of
the first bench seat and the side door.
Q: How much walking is involved?
A: Usually very little, it depends on
the tour.
Q: Do you allow smoking on board?
A: No, sorry, we do not allow smoking
on board.
Q: Do we have to worry about bugs and mosquitoes?
A: No, the swamps and bayous where we
go do not have stagnant water, so there are no bug problems.
Q: What's the difference between a bayou tour and a swamp tour?
A: They are the same thing!
Q: How far away are the plantations?
A: On average, about a one hour drive
from the city.
Q: What do we wear, is there a dress code?
A: No, there is no dress code, wear whatever
you feel comfortable in.
Q: I left something on the van, what do i do?
A: We are unable to bring back lost items to your hotel. If you believe you left something
behind, please call us.
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